Legals

Site Presentation

Under Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the site www.belairmaisondhotesdeslandes.fr are informed of the identity of the various parties involved in the context of its realization and its follow-up:

Owner: Bel Air Maison d´Hôtes des Landes – SIRET: 849872601- Headquarters: 140 RUE DE BEL AIR 40260 CASTETS

Creator: NEWAUSOFT – Tel: 05 56 30 80 49 – Mail: info@nouveauSoft.com

Publication manager: Bel Air Maison d´Hôtes des Landes

The publication manager is a legal entity.

Webmaster: Bel Air Maison d’Hôtes des Landes

Host: IONOS

The name “site” refers throughout this text to the site named www.belairmaisondhotesdeslandes.fr and corresponding to the domain name www.belairmaisondhotesdeslandes.fr

General conditions of use of the site and the services offered

Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site are therefore invited to consult them regularly.

The site is updated regularly. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to read them.

The site is a site giving access possibly to other sites, likely to have their own legal notices, which it is advisable to consult and to respect.

The user of the site acknowledges having the skills and means necessary to access and use this site.

The user of the site acknowledges having checked that his computer configuration contains no viruses and that it is in perfect working order.

The user also acknowledges having read this legal notice and undertakes to comply with it.

The user acknowledges having been informed that the site is accessible 24 hours a day, 7 days a week, with the exception of force majeure, IT difficulties, difficulties linked to telecommunications networks, technical difficulties, or for reasons of maintenance. .

The user declares that the cost of access and navigation on the site is his sole responsibility.

In the event that the user accesses the site from a State other than France, he undertakes to also ensure compliance with locally applicable legislation.

Description of services provided

The purpose of the site is to provide information concerning all of the activities of the company cited in the reference.

The site strives to provide as accurate information as possible on the site. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether they be its own fault or that of the third-party partners who provide it with this information.

All the information indicated on the site is given as an indication, and is likely to evolve. Furthermore, the information on the site is not exhaustive. They are given subject to modifications having been made since they were put online.

The site makes every effort to offer users information and / or tools available and verified, but cannot be held responsible for errors or omissions, for a lack of availability of information and services.

Consequently, the user acknowledges using this information under his exclusive responsibility.

Compliance with legislation

The site informs site users that all the laws and regulations in force are applicable to the Internet.

In terms of property rights, everything that can be viewed on the site can be used as is for communication purposes, without questioning their property, to the rights holders.

However, if the use of multimedia resources of whatever nature, present on the site is not suitable for ethical reasons, all of the laws, decrees in force to date and to come, some of which are recalled below. below could be used.

The users of the site are in particular bound to respect the provisions of the law of January 6, 1978 relating to Data processing, the files and freedoms, whose violation is liable to penal sanctions.

They must also refrain, with regard to the personal data to which they access, from any collection, any misuse, and in general, from any act likely to infringe the privacy or reputation of individuals .

In accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code, all the information or documents contained in the site, as well as all the elements created for the site are either the property of the site, or are the subject of ” a right of use, exploitation and reproduction.

These elements are subject to the legislation protecting copyright. Consequently, no license or any other right except the right to consult information is conferred on anyone with regard to intellectual property rights.

Any reproduction, representation, modification, publication, transmission, distortion, total or partial of the site or its content, by any process whatsoever, and on any medium whatsoever is prohibited, except with prior agreement with the site.

Any unauthorized use of the site or its content and the information disclosed therein would engage the responsibility of the user and constitute an infringement punishable by articles L 335-2 et seq. Of the Intellectual Property Code.

The same applies to the databases appearing, if any, on the site, which are protected by the provisions of the law of July 1, 1998 transposing into the Intellectual Property Code the European Directive of March 11, 1996 relating the legal protection of databases, and the GDPR (General Data Protection Regulation, which entered into force on May 25, 2018), issued from Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. title, any reproduction or extraction would engage the responsibility of the user.

Any reproduction or total or partial representation of these brands or these logos, alone or integrated with other elements, without the express prior authorization of the site is prohibited, and would engage the responsibility of the user within the meaning of articles L 713 -2 and L 713-3 of the Intellectual Property Code.

Interactive spaces (possibility to ask questions) are available to users.

The site reserves the right to delete, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection.

Where appropriate, the site also reserves the right to challenge the user’s civil and / or criminal liability, in particular in the event of a racist, abusive, defamatory, or pornographic message, regardless of the medium used ( text, photography…).

Right of deletion

In accordance with the provisions of articles 38 and following of the law 78-17 of January 6, 1978 relating to data processing, the files and freedoms, any user has a right of access, rectification and opposition to the personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the response must be sent.

Transfer of personal data

No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties.

Only the assumption of redemption of the site and its rights would allow the transmission of said information to the prospective purchaser who would in turn be subject to the same obligation to store and modify data with respect to the user of the site.

Database

The databases are protected by the provisions of the law of July 1, 1998 transposing Directive 96/9 of March 11, 1996 on the legal protection of databases.

Certain interactive services present on the site may require an access code and a password which are provided by the manager of these services.

Responsibilities of the user regarding his personal data

Access codes and passwords are confidential, personal, non-transferable and non-transferable. The user is responsible for the management and conservation of his access codes and passwords.

Consequently, it is up to the user to implement all the precautionary measures necessary for their protection and conservation. The user is responsible for the consequences of their use.

The site can in no way be held responsible for any fraudulent use of user access codes and passwords.

The user undertakes to inform the site of any fraudulent use of access codes and passwords as soon as he becomes aware of them.

Hypertext links

The hypertext links, set up within the framework of the site, towards other resources present on the Internet network have been the subject of a prior authorization, or respect the legislation in force of the CPI. However, the site does not have the possibility to verify the content of the sites thus visited, and will therefore assume no responsibility for this fact.

However, the site is not the publisher of these sites, it can not control the content. Consequently, the site can in no way be held responsible for the content of the sites thus accessible, or any collections and transmission of personal data, installation of cookies or any other process tending to the same ends, carried out by these sites.

Users and visitors to the site may in no case set up a hypertext link to the site without the prior written authorization of the site. Any request for this purpose must be sent to the site.

Cookies

Navigation on the site may cause the installation of cookie (s) on the user’s computer. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance. Please read the personal data management policy below in the “Other legal notices” chapter.

Modification of legal notices

The site reserves the right to modify this notice at any time. The user therefore undertakes to consult it regularly.

Applicable law and attribution of jurisdiction

Any dispute in connection with the use of the site is subject to French and European law.

Other legal notices

Please read our Personal Data Management.

Personal data management

Your personal data

All of your information collected is and will be kept confidential. They will never be used in any context other than that of our activity linked to our site. They will never be communicated or sold to anyone, including potential future partners.

We respect and ask our collaborators to respect the provisions of the law of January 6, 1978 relating to data processing, files and freedoms, the provisions of articles L.335-2 and following of the Intellectual Property Code, the decree of October 30, 2015 relating to the mediation of consumer disputes, Article 16 of European Regulation No. 2913/92 of the Council of October 12, 1992, Article L.218-2 of the Consumer Code, Article L.123-22 and Article L.110-4 of the Commercial Code, Article L.102 B of the book of tax procedures and the GDPR (General Data Protection Regulation), entered into force on May 25, 2018), from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

You therefore have a right of withdrawal and deletion of your data on simple request via our contact form, except within the framework of the provisions laid down by law, mentioned above and without this being exhaustive, and more specifically what has to do with your invoices.

We collect data to ensure the proper functioning of our site and thus guarantee the best possible user experiences.

We use your data to fulfill your orders, to be informed of problems relating to your purchase, to advise you in advance and to provide after-sales service and assistance in the event of a dispute.

We use your data to improve our pages, your search queries and clicks in search engines for our SEO efforts.

You provide some of this data when you register on our site, when you send a search query on search engines, such as Google or Bing for example, and you arrive on our site, or when you contact our company by direct mail or by our contact form or by your customer account.

We obtain certain ones by recording the way you interact with our site, for example by using technologies such as cookies and by receiving error reports or usage data from our site.

We also collect data received from third parties, but which may communicate your consultations to us on our site through your IP address allocated by your Internet service providers. This research is done as part of the resolution of technical and security problems to define the origins of the suspected causes and help us to solve them, thus improving our services. This data is made anonymous to us, and is in no way nominative, and we have no way of reconciling this data with you, unless you already have a customer account with us and you log in from the same IP address.

Our outsourcing and server administration company, which has access to the data, complies with the terms of the legislation and is informed of its legal obligations towards you by us among others. This company is: YOUR ESTABLISHMENT – YOUR ADDRESS – Tel YOUR TEL NUMBER – Mail: YOUR EMAIL

You have the choice of the data we collect. When you are asked to provide personal data, you can refuse. For example, you may or may not subscribe to our newsletter or to our third-party partners when you register on our site.

But if you choose not to provide the data necessary to provide information or functionality, you may not be able to use the site or functionality in question.

The data we collect at the time of your registration is all explicitly legible on our registration form. For others and in the context of monitoring our traffic, you are hereby informed.

Your data is used by us in the advertising context to better offer our products following your queries on search engines; once again, its answers are made within the framework of a questioning on your part and are relevant only within the framework of your semantic research written or verbal. They are not linked to your person, but to the expression of your research and are therefore completely anonymous.

All data collected on our site is encrypted.

Name and contact details

We collect your first and last name, email address, mailing address, phone number and other similar contact information.

Identifiers

We collect your account password on our site. If necessary, we can reset it to change it to meet your access needs or resolve a purchase or service problem.

Demographic data

We only collect data about you such as your age, gender, country and preferred language.

Payment details

We do not collect the data necessary for the processing of your payment, neither in your account, nor at the time of your payment insofar as you are directly connected to the payment solution that you have chosen and that these payment platforms are services secure, TO ADAPT either from your bank and ours, or from a PayPal-type intermediary.

However, during a payment known as “Offline”, we collect the details of your bank card in order to book manually, through our reservation service, your stay.

Device and usage data

We collect data about your device and how you and your device interact with our site, through services from Google, Bing, etc.

We collect:

Data on the use of our site

We collect data about the features you use, the items you buy and the web pages you visit. This data includes your search requests or voice and text commands that lead you, through your interactions with your search, to our site.

Device, connectivity and configuration data

We collect data from your device as well as from the network you use to connect to our site. This includes data relating to operating systems, IP addresses, device type, and regional and language settings.

All this anonymously, unless you have a registered account on our site.

Problem solving, after-sales service and mediation

When you contact us for help in solving a problem, or in the context of a commercial request, we collect and archive our exchanges with the aim of traceability in order to better serve you and to be able to optimize our customer relationship.

Interests and favorites

We do not collect any data on your interests and favorites.

Contacts and relationships

We do not collect any data about your contacts and relationships.

Location data

We do not collect any temporary or final location data, except your billing address and any delivery addresses, which you spontaneously communicated to us at the time of your purchase.

Written and visual content

We collect and archive our exchanges with the aim of traceability in order to better serve you and to be able to optimize our customer relationship.

Sound content

We do not collect or archive any audio data

Video

We collect your customer testimonials in video, posted by yourself and with your agreement, on our Facebook page and or Youtube. These videos are found on our site with your agreement and within the framework of the legislation.

Notice and comment

We collect and publish or moderate your opinions and comments within the framework of the legislation. Refusals are also archived for legislative control.

Data retention

Your data is kept according to the types of information for different durations and for different reasons.

These retention periods are a legal obligation in the commercial, fiscal and banking legislative field.

Cookies are kept for a legal period of maximum 13 months, but we have opted for a retention of 60 days.

The information in your account and your order invoices is kept for 10 years for an accounting and legal obligation from the end of the financial year.

Payment information is not collected on our site, but is kept with our bank and yours for a legal period of 5 years.

Mailing or Newsletter regarding special offers, promotions and unsubscribing

With your consent, we may send you information about our news, our special accommodation offers or for other services by post or e-mail.

However, we only intend to send you the communications by mail and email that you wish to receive.

When you subscribe or unsubscribe from the sending of promotional materials, and you provide us with your email address voluntarily and specifically to receive marketing communications, we will periodically contact you by email and give you information on special offers and promotions that may interest you.

We generally use third-party email service providers to send email. These service providers are contractually prohibited from using your email address for any purpose other than sending emails related to the operations of our site. The data will not be shared with third parties for their marketing purposes.

We give you the opportunity to unsubscribe from all marketing communications. Whenever you receive an email, you will have the option to unsubscribe from future emails by following the instructions provided in the email.

You can also download the information we hold about you and you can also delete it from the unsubscribe page.

When sending the mailing, a follow-up is carried out which lets us know which link you have clicked on, which browser you are using and whether or not you have opened the mail.

Protection of the privacy of minors

This site is not intended for children and minors and we do not deliberately request or collect Data from children and minors. As a parent or legal guardian, do not allow your children to transmit Data without your permission.

Notifications in case of violation

In the unlikely event of a data breach, we will apply all applicable laws or regulations. You are informed that we are under an obligation to notify you of the accidental or unauthorized disclosure of confidential information for which we are responsible.

Information about cookies and similar technologies

Tracers (cookies and similar technologies) requiring the collection of consent cannot therefore be placed or read on the user’s terminal, as long as the person has not given their consent.

Refusal to install a cookie may make it impossible to access certain services. We therefore invite you to accept this process by accepting their uses.

We inform you that browsing our site is likely to cause the installation of cookie (s) on your computer, tablet or smartphone or any other machine used to view our site. We are asking for your explicit consent.

A cookie is a small file, which does not allow the identification of the user, (except in the event of creation of an account and within the limit of their design objective) but which records information relating to the navigation of a computer on a site.

Typically, the text of a cookie is a string of numbers and letters that uniquely identifies your computer.

The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance. The lifetime of cookies is configured on our site to 90 days, asking you again, in case of non-visit during this time, your consent.

By accepting or declining the use of cookies on our site, this does not concern other sites. You can configure your browser in general, by going to your browser preferences and settings.

We use cookies or similar technologies for various purposes:

Remember your Preferences and Settings

The settings that allow our site to function properly or that keep your preferences over time can be stored on your device. For example, we save preferences such as language, browser, and media player settings, so there is no need to reset them each time you return to the site.

Connection and authentication

When you log into our site using your account, we store a unique identification number and the time you logged in, in an encrypted cookie on your device. This cookie allows you to browse the pages of the site without having to establish a new connection to each page. You can also save your login information so that you don’t have to log in each time you return to the site.

security

We use cookies to detect fraud and misuse of our site and our services.

Storage of information you provide to a website

When you provide information when making a reservation on our site or when paying for goods or services, we store the data in a cookie in order to remember the products and information you have added.

Social media

We have no interaction with your social networks, except knowing the type of network that may have directed you to our site, without knowing the source page.

comments

We use cookies to allow you to provide feedback on our site.

Interest-based advertising

We do not advertise on our third party sites and we do not use cookies or similar technologies for remarketing advertising purposes, which offer you advertising of our products outside of browsing our own sites.

Analysis

We use cookies to collect data on the use and performance of our site. For example, we use cookies to count the number of unique visitors to a page or web service and to develop other statistics about how our site works. This includes cookies from our site and from third party analytics providers.

Performance analysis

We do not use cookies to balance the load so that the websites remain always operational.

Type of cookie

Some of the cookies we commonly use are listed below. This list is not exhaustive, but it is intended to illustrate the main reasons why we place cookies. The site may place all or part of the following cookies:

MUID, MC1 and MSFPC – Uniquely identify web browsers visiting our site. These cookies are used for advertising, site analytics and other operational purposes.

CC- Contains a country code determined from your IP address.

PPAuth, MSPAuth, MSNRPSAuth, KievRPSAuth- Helps you authenticate when you log in with your Microsoft account.

NAP- Contains an encrypted version of your country, your postal code, your age, your language from your customer account.

MR- Used to collect information for analysis purposes.

In addition to the cookies we may place when you visit our websites, third parties may also place cookies when you visit our site. In some cases this is due to the fact that we have engaged a third party to provide services on our behalf, such as site analytics. In other cases, this is because our web pages offer content from third parties, such as videos. Since your browser connects to the web servers of these third parties to retrieve this content, these third parties are able to set or read their own cookies on your device and may collect information about your online activities on websites or online services.

Disabling cookies

You can deactivate cookies or delete them on your browser. Each browser has, in its settings preferably settings for this purpose.

Here are some help links provided by the designers of the main browsers.

Chrome: https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies

Edge, IE: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

Opera: https://www.opera.com/help/tutorials/security/privacy/

Safari: https://support.apple.com/kb/PH5042?locale=fr_FR

Use of web beacons and analysis services

The web pages of our site may contain electronic images known as web beacons (also called spy pixels or scripts) that we use to place cookies and count users who visit our site. We also include web beacons in our promotional emails or newsletters to determine if you open and benefit from them, but also so that you can unsubscribe and request the destruction of your information.

In addition to placing web beacons on our site, we sometimes work with other companies to place our web beacons on their websites or in their advertisements. This helps us compile statistics on how often a click on an advertisement on our site results in a sale or other action on the advertiser’s website.

Finally, our site contains web beacons or similar technologies from third-party analytics providers, which helps us to compile aggregate statistics on the effectiveness of promotional campaigns or other operations. These technologies allow analytics providers to place and read their own cookies or other identifiers on your device, through which they can collect information about your online activities in apps, websites, or other products.

This data is anonymous, and is in no way nominative, and we have no way of reconciling this data and you, since we do not transmit our nominative files.

You can refuse the collection or use of data by some of these analysis providers by clicking on the following links:

Google

https://policies.google.com/privacy/update#infocollec

https://tools.google.com/dlpage/gaoptout (requires installation of a browser add-on)

Bing

https://advertise.bingads.microsoft.com/en-us/resources/policies/opt-out-of-the-bing-ads-optimization-program

https://privacy.microsoft.com/fr-fr/privacystatement

http://help.bing.microsoft.com/#apex/18/FR/10013/-1/FR

Channel manager and booking platforms

We use partners for some of our reservations. These partners are informed and respect the legislation in force.

We remain at your disposal for any further information by contacting us using our contact form.

Internal representation

We have appointed a data protection officer, also named DPO, and a declaration has been made to the competent CNIL body.

We bring to your attention the existence of the European authority, called upon to rule by binding decisions on disputes concerning cross-border processing activities, thus guaranteeing a uniform application of EU rules and avoiding different responses being brought to the same case in several jurisdictions: https://edpb.europa.eu/edpb_fr